Leadership · Service · Community
Industry Expertise.
El Paso Roots.
Pronto Body Shop owner Tiffany Menefee is a longtime contributor to FenderBender, a national collision-repair industry publication, where she writes about insurance practices, shop operations, repair quality, customer advocacy, and the changing collision-repair industry.
Industry Spotlight
Industry Recognition
Interviews, profiles, speaking, and advisory-board coverage from collision-repair industry publications and events.
How I Did It: Tiffany Menefee
A profile of Tiffany’s approach to operating Pronto Body Shop and serving its customers.
Finding My Place as a Woman in Collision Repair
A personal reflection on leadership, breaking barriers, and building a career in a traditionally male-dominated industry from the shop floor to management.
CollisionCast: How to Handle Insurer Pushback
An audio discussion about insurer pushback and the challenges collision-repair shops face during claim negotiations.
Management Conference Speaker
A speaker profile highlighting Tiffany’s collision-repair experience, insurance background, and work at Pronto Body Shop.
Insuring a Strong Relationship
A profile examining how collision shops and insurers can build stronger working relationships.
FenderBender Editorial Advisory Board
FenderBender’s announcement naming Tiffany as one of the collision-repair professionals added to its editorial advisory board.
The FenderBender Column
Written by Tiffany Menefee
Verified recent columns covering shop management, employee retention, industry trends, and the realities of modern collision repair.
View Tiffany’s official FenderBender author profileThe New Playbook: How Insurers Are Quietly Shifting More Costs to Body Shops
August 31, 2026 · Written by Tiffany Menefee
Stop Sacrificing Your Employees to Keep Customers Happy
July 17, 2026 · Written by Tiffany Menefee
The New Opportunity: How Shops Can Profit from Older, Simpler Cars in a Modern Market
May 15, 2026 · Written by Tiffany Menefee
Is Your Shop Bleeding Money in the Parts Department?
April 6, 2026 · Written by Tiffany Menefee
Auto Subscriptions and the Future of the Independent Collision Shop
March 19, 2026 · Written by Tiffany Menefee
Marketing Without Money
February 16, 2026 · Written by Tiffany Menefee
Exploring the Benefits of Joining a Collision Repair Network
January 16, 2026 · Written by Tiffany Menefee
Maximizing ROI at SEMA: A Collision Shop Owner's Guide
December 9, 2025 · Written by Tiffany Menefee
Around El Paso
Community Action
Stories of Pronto Body Shop’s involvement in local projects, charitable work, and the El Paso community we proudly call home.
Giving Full Circle: Ronald McDonald Gets a Facelift
El Paso Inc.
A story about our team restoring a local icon, bringing new life to a piece of El Paso history and supporting a charitable cause.
El Paso Woman Breaks Barriers in the Auto Industry
CBS4 Local
Local news coverage highlighting Tiffany's journey as a female shop owner driving change and inspiring others in the El Paso area.
Ronald McDonald Gets Restored Thanks to El Paso Artist and Body Shop
KISS El Paso
Radio coverage of Pronto Body Shop's community project restoring the iconic Ronald McDonald statue for a local charity.